This writing sample is an excerpt from one of Securiguard's Executive Summaries. This would be sent out preceding any RFP bid response.
Securiguard's Three Key Differentiators
Securiguard's Three Key Differentiators
Executive Oversight
Understanding the importance of developing and sustaining a strategic partnership with our clients, we have developed an innovative Executive Oversight Program that brings accountability to the forefront. The program includes both formalized, scheduled meetings between our Executive team and client representatives as well as ad hoc “touch base” opportunities that can be initiated by either party.
These meetings will begin in tandem with the transition period (usually three months before the start of the contract). At this time, both parties will discuss the goals, values and key issues of the contract. By meeting prior to the start of the contract, we can ensure that our core values are perfectly aligned with the values of the client, which helps makes sure that we are all on the same page and have the same mutual expectations.
We will appoint a Key Contact from our Executive team who will be a dedicated liaison between our company and our client. This individual will be matched with the client based on their experience working in similar vertical markets. By doing this, we can give our clients the benefit of industry “cross pollination” and bring innovative best practices to our contracts.
People & Culture
Our employees are the backbone and structure of our company. They are our most important and vital resource and their success becomes our success. We believe in giving our employees the best workplace possible and, to do this, we have created a People & Culture department comprised of individuals who are dedicated to the support of our employees. With over 20 years of combined human resources experience, our People & Culture professionals help our employees navigate through their careers and provide opportunities for growth and both professional and personal development opportunities.
We start our hiring process with innovative recruitment techniques, which draw upon our community partners to help bring in the best and the brightest. Once we’ve identified potential employees, they are taken through a one day “On-boarding” course to ensure alignment with our core values of honesty, integrity, accountability and creativity. We believe that job skills can be taught, but an employee must innately possess strong defining values in order to find success in our company.
Accountability Through Technology
We pride ourselves on sourcing and utilizing cutting edge technology in all of our contracts. Taking our clients’ unique needs into consideration, we are able to provide personalized solutions to help elevate our dedication to accountability. From powerful data enterprise management systems to “Blackberry Friendly” invoice systems; we keep our clients in mind every step of the way. Part of our company mandate is a strict adherence to green technology solutions. Our company fleet vehicles are all equipped with GPS tracking devices to help our drivers chose efficient routes which help eliminate our overall emission rates. Our mindful and environmentally conscious initiatives have helped us achieve several coveted “Green” awards. These awards are a testament to the fact that we merge technology and a dedication to environmental awareness in ways that benefit both the world around us as well as our clients.
